Privacy Policy
At Nique's Rising Stars Learning Academy LLC, we value the trust that families place in us. Protecting the privacy and security of our children, families, employees, and visitors is one of our highest priorities. This Privacy Policy explains how we collect, use, protect, and share personal information while providing quality childcare services.
1. Our Commitment to Privacy
Nique's Rising Stars Learning Academy LLC is committed to maintaining the confidentiality of all personal information entrusted to us. We collect only the information necessary to provide safe, high-quality childcare services, comply with applicable laws, and communicate effectively with families.
2. Information We Collect
We may collect the following information:
Child Information
- Full name
- Date of birth
- Gender
- Home address
- Enrollment records
- Medical history
- Allergies
- Immunization records
- Emergency contacts
- Authorized pick-up individuals
- Developmental assessments
- Classroom observations
- Attendance records
- Dietary restrictions
- Physician information
Parent/Guardian Information
- Full names
- Home and mailing addresses
- Telephone numbers
- Email addresses
- Employer information
- Emergency contacts
- Financial and billing information
- Government assistance information (when applicable)
Employee Information
- Employment applications
- Background checks
- Training records
- Payroll information
- Emergency contacts
- Professional certifications
Website Information
When visiting our website, we may collect:
- IP address
- Browser type
- Device information
- Website usage statistics
- Cookies (if applicable)
3. How We Use Your Information
Information is used to:
- Provide quality childcare services
- Ensure children's health and safety
- Maintain emergency contact information
- Communicate with parents
- Process tuition and payments
- Comply with North Carolina childcare licensing requirements
- Maintain attendance records
- Complete required state reporting
- Improve our programs and services
- Maintain employment records
- Protect the safety and security of children and staff
4. Confidentiality of Children's Records
Children's records are considered confidential.
Records are only accessible to:
- Parents or legal guardians
- Authorized Nique's Rising Stars Learning Academy staff
- Licensing representatives
- Health officials when required by law
- Government agencies as authorized by law
- Courts or law enforcement when legally required
5. Sharing of Information
We do not sell, rent, or trade personal information.
Information may only be shared:
- With your written consent
- When required by law
- During medical emergencies
- During child abuse or neglect investigations
- With licensing authorities
- With payment processors for tuition collection
- With authorized educational or health professionals involved in your child's care
6. Photographs and Videos
Photographs and videos may be taken for:
- Classroom activities
- Educational documentation
- Family communication
- Graduation ceremonies
- Special events
- Newsletters
- Classroom displays
Photographs used for:
- Marketing
- Social media
- Website
- Advertisements
- Printed materials
will only be used after obtaining written parental authorization through a Photo Release Form.
Parents may decline media authorization at any time.
7. Security of Information
We take reasonable administrative, physical, and technical measures to protect personal information, including:
- Locked file cabinets
- Password-protected computers
- Secure electronic records
- Limited employee access
- Confidential employee training
- Secure disposal of records
- Regular monitoring of data security
8. Electronic Communications
By providing your email address or phone number, you consent to receive communications regarding:
- Enrollment
- Billing
- Attendance
- School closures
- Emergency notifications
- Parent conferences
- Events
- Newsletters
Message and data rates may apply.
9. Text Messaging
Families may receive text messages regarding:
- Child pick-up reminders
- Emergency alerts
- Schedule changes
- Payment reminders
- School announcements
Parents may opt out of non-emergency text messages at any time.
10. Website Cookies
Our website may use cookies to:
- Improve website performance
- Analyze visitor traffic
- Remember user preferences
- Enhance user experience
Users may disable cookies through their browser settings.
11. Children's Online Privacy
Our website is intended for parents and guardians.
We do not knowingly collect personal information online directly from children under the age of 13 without parental consent, in accordance with the Children's Online Privacy Protection Act (COPPA).
12. Record Retention
Records are maintained in accordance with:
- North Carolina Child Care Rules
- North Carolina Department of Health and Human Services requirements
- Applicable federal regulations
- Internal record retention policies
Records are securely destroyed when no longer legally required.
13. Your Rights
Parents and guardians have the right to:
- Review their child's records
- Request corrections to inaccurate information
- Update contact information
- Request copies of records where permitted by law
- Withdraw certain permissions (such as photo releases)
- Ask questions about how personal information is handled
14. Mandatory Reporting
As required by North Carolina law, staff members are mandatory reporters.
If child abuse or neglect is suspected, information may be released to the appropriate authorities without parental consent as required by law.
15. Third-Party Services
We may use secure third-party providers for services such as:
- Tuition payment processing
- Childcare management software
- Email communications
- Website hosting
- Background screening
- Payroll services
These providers are expected to maintain appropriate safeguards for personal information.
16. Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our practices or applicable laws. Families will be notified of significant changes, and the most current version will be available upon request and on our website.
17. Contact Information
Nique's Rising Stars Learning Academy LLC
3713 Legion Road
Hope Mills, NC 28348
Hours: Monday–Friday, 6:30 AM – 6:00 PM
Phone: (910) 229-3952
Email: administration@niquesrisingstarslearningacademy.com
Acknowledgment
By enrolling your child at Nique's Rising Stars Learning Academy LLC or using our services, you acknowledge that you have received, read, and understand this Privacy Policy.
Our Promise to Families
"At Nique's Rising Stars Learning Academy LLC, we are committed to protecting your family's privacy with the same care, integrity, and compassion that we provide to every child entrusted to us. We believe that strong family partnerships are built on trust, respect, and confidentiality."
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